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Do I'm going in the wrong way?

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Hi guys, 

I try to create an image template for our system. Basicly, the company i work for ship 3-4 dell desktop configured with their product they sell to their client and their technicien lost a ton of time everytime to re-do every time the config. 

So I have to find a way to create an image where once we deploy it on a machine all software and driver are already setup.

Is this possible to do this with dell image assist?

From what I understand, I have to create an answer file with Windows SIM with the system config I want because DellImage Assist does a sysprep on the system.

For this it is ok, except it can be real pain to figure out where and wich parameters I have to include in my answer file, but how can I can install my software in my image?

If I create an Image of my system with all the software install do I will need to reinstall all my software?

And to finish, by reading the technical documentation, I understood that if I want to deploy an image on a system I need to have a volume key windows license. If I want to keep the oem one, I have to ship my image to Dell.

Thank's 


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